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Reflections on Transforming Situational Awareness: 2023 in Review

Click here to read the full 2023 Year in Review Newsletter.

As we bid farewell to 2023, we reflect on the rising challenges facing today’s world while also admiring the stories of human resilience and innovation that inspire hope.

At RapidSOS and IamResponding, almost every day, we hear firsthand stories of lives being saved by the heroic work of first responders.

Whether it’s firefighters in New York leveraging enhanced 911 caller location data to pinpoint a vehicle trapped in darkness within a deep gully obscured by tall grass, or EMS providers significantly reducing response time to reach a patient in the water along over 5 miles of shoreline by accurately tracking their location through IamResponding — hearing stories like these drives our mission to transform emergency response and connect crucial life-saving data to support the world’s first responders.

This transformation of emergency response would not be possible without the 470K+ field responders that use IamResponding to enhance emergency operations. This past year, the IamResponding platform delivered 670M+ emergency incident notifications, reducing response times and enhancing coordination and situational awareness as firefighters, police, and EMS arrived on the scene.

Here are some ways that we transformed safety and situational awareness in 2023:

Enhanced IamResponding with accurate mobile 911-caller location
This past year, IamResponding enabled the ability to reach callers in need even faster. Enhanced location data of mobile 911 callers is currently live within thousands of IamResponding agencies, with more agencies being enabled each day.

Provided Field Responders with more data that saves lives
In 2023, IamResponding was also proud to announce the arrival of additional emergency data available to field responders. Today, during an emergency, IamResponding provides field responders with 911 caller emergency health profiles, Honeywell’s connected building fire alarm data, and more.

Enhancing rail safety information for first responders
In 2023, RapidSOS and IamResponding announced a joint partnership with Norfolk Southern that equips first responders with critical information to respond to a rail emergency safely. Together, the companies will make it quicker and easier to access cargo and hazardous materials information, enable the ability to call for mutual aid, and provide ongoing training.

Leading the future of intelligent safety in 2024
As we step into 2024, we reflect on the challenges we’ve faced entering a new era of intelligent safety that embraces data and technology. We look forward to leading the future of safety together.

To learn more about new advancements RapidSOS and IamResponding have made in transforming emergency response and situational awareness in 2023, read our full year-in-review newsletter.